Privacy Policy
Last updated: 10-04-2026
OVERVIEW
This Privacy Policy describes how Contrarian Commerce Limited (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit our website, make a purchase, or interact with us (collectively, the “Services”).
By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
Information You Provide Directly
We collect information you provide when using our Services, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
- Order details and purchase history
- Customer support communications
Automatically Collected Information
When you use our website, we may automatically collect:
- IP address
- Device and browser information
- Pages viewed and actions taken
- Referring website or source
We collect this data using:
- Cookies
- Pixels (such as Meta Pixel)
- Analytics tools
Information from Third Parties
We may receive information from:
- Shopify or other e-commerce platforms
- Payment providers
- Advertising partners (such as Meta or Google)
- Analytics providers
2. HOW WE USE YOUR INFORMATION
We use your personal information to:
Fulfill Orders
- Process payments
- Ship products
- Send order confirmations and updates
Customer Support
- Respond to inquiries
- Handle returns or issues
Marketing & Advertising
- Send emails (where consented or permitted by law)
- Show personalized ads
- Improve targeting and campaign performance
Fraud Prevention
- Detect suspicious activity
- Prevent chargebacks and abuse
Legal Compliance
- Meet legal obligations
- Enforce our Terms of Service
3. COOKIES & TRACKING
We use cookies and similar technologies to:
- Improve your browsing experience
- Analyze website usage
- Deliver personalized advertising
You can control cookies through your browser settings.
Please note that disabling cookies may affect site functionality.
4. HOW WE SHARE YOUR INFORMATION
We may share your data with:
- Payment processors
- Shipping and fulfillment partners
- Technology providers (such as Shopify, analytics tools)
- Advertising platforms (such as Meta, Google)
We only share information necessary to operate our business.
We do not sell your personal data.
5. INTERNATIONAL DATA TRANSFERS
Your data may be processed outside your country, including jurisdictions that may have different privacy laws.
For users in the European Economic Area or United Kingdom, we rely where required on:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Other legally approved safeguards
6. DATA RETENTION
We retain your information only as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
7. YOUR RIGHTS (EU / GDPR)
If you are located in the European Union or other jurisdictions with similar rights, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to certain marketing uses
- Request data portability
To exercise these rights, contact us at:
We may need to verify your identity before processing requests.
8. MARKETING COMMUNICATIONS
You may opt out of marketing emails at any time by:
- Clicking “unsubscribe” in emails
- Contacting us directly
We may still send service-related emails such as order updates.
9. SECURITY
We take reasonable technical and organizational measures to protect your data.
However, no method of transmission or storage is completely secure.
10. CHILDREN
Our Services are not intended for individuals under the age required by applicable law.
We do not knowingly collect personal data from children.
11. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
13. CONTACT
Company Name: CONTRARIAN COMMERCE LIMITED
Registration: 80334011
Address: FLAT 2304, 23/F HO KING, COMM
CENTRE, 2-16 FA YUEN STREET,
MONG KOK
HONG KONG